{"id":93,"date":"2013-02-06T18:30:20","date_gmt":"2013-02-06T18:30:20","guid":{"rendered":"http:\/\/agilerasmus.com\/wordpress\/?p=93"},"modified":"2016-12-18T18:31:26","modified_gmt":"2016-12-18T18:31:26","slug":"key-motivators-for-failing-at-kanban","status":"publish","type":"post","link":"https:\/\/agilerasmus.com\/wordpress\/key-motivators-for-failing-at-kanban\/","title":{"rendered":"Key motivators for failing at kanban"},"content":{"rendered":"<p>Working with a wide range of teams adopting Kanban, I\u2019ve looked into what are the common pitfalls or caveats for a coach when starting up.<\/p>\n<p>The information I present here is mainly gathered from system maintenance teams; i.e. teams that are focused on day-to-day handling of system failures, feature requests and general knowledge support.<\/p>\n<p>The comon characteristics of the teams are (as seen by them):<\/p>\n<ul>\n<li>They are definitly not a team &#8211; they are a group<\/li>\n<li>Not cross-competent &#8211; working in silos based on system knowledge<\/li>\n<li>Few people (2-5 persons)<\/li>\n<li>High degree of self-management<\/li>\n<li>High degree of freedom to resolve tasks<\/li>\n<\/ul>\n<p>To put it short, they are a group of people working in the same room. The only reason why they are grouped as a \u201cteam\u201d is that the systems that they work on belong to the same business unit. Each person is a subject matter expert or key personel; each posses valuable knowledge about their own systems. Their workload is heavyliy depending on projects needing their system knowledge, large tasks that are just below the project-size barrier, day-to-day system failures\/support\/outages and massive requests via e-mail and phone.<\/p>\n<p>These people are, generally, driven by few things in their daily life:<\/p>\n<ul>\n<li>An urge to solve problems for their customers (please customer)<\/li>\n<li>Large degree of self-planning (please manager)<\/li>\n<li>Ego-boost through key personel status (please themselves)<\/li>\n<\/ul>\n<p>Through lessons learned I\u2019ve collected a set of key motivators that definitly should be avoided when motivating Kanban in a new area.<\/p>\n<p><strong>Increase resource utilization by measuring throughput<\/strong><\/p>\n<p>Do not under any circumstance inform the team that this is a mean to make people work harder and faster.<\/p>\n<p>It may be a key motivator for the mananger that the new formed overview gives input to evaluating performance &#8211; but flow optimization is key to Kanban. Team performance is increased by measureing the flow of tasks through the system. By performing retrospective meetings and reviewing the meassurements bottlenecks can be identified and actions can be identified. Comon congestion points are items like key persons taking on too many tasks, external suppliers not living up to their agreed deadlines, etc. Fixing these problems will result in higher performance within the team.<\/p>\n<p><strong>Force standardized processes on participants<\/strong><\/p>\n<p>Do not under any circumstance inform the team that introducing Kanban will also introduce a standardized process on the team.<\/p>\n<p>It may be a key motivator for the manager that the overall process will appear to be the same after introducing Kanban. However, this is usually a side effect of analyzing the current working process within the team. It\u2019s vital for the adoption rate of Kanban that the team begin with their current working process.<\/p>\n<p>That being said, Kanban can be a used for introducing a company wide standardized process. But do it evolutionary and with great care. Conformance to standardized processes can be introduced step by step by gradually adding updating the policies attached to the Kanban board.<\/p>\n<p><strong>Work sharing across competencies as key driver<\/strong><\/p>\n<p>Do not under any circumstance inform the team that introducing Kanban will turn the team into a cross-functional team where everyone is able to solve all tasks within the team.<\/p>\n<p>The vital part of Kanban is to increase the knowledge within the team about task state through a visual overview. After a period of time the team, normally, starts to use the knowledge sharing forum to identify when and how they may assist each other. If the daily meetings are held in a structure emphasizing that focus must be kept on \u201cgetting things done\u201d &#8211; it will become natural for the individuals to help out where applicable.<\/p>\n<!-- AddThis Advanced Settings generic via filter on the_content --><!-- AddThis Share Buttons generic via filter on the_content -->","protected":false},"excerpt":{"rendered":"<p>Working with a wide range of teams adopting Kanban, I\u2019ve looked into what are the common pitfalls or caveats for a coach when starting up. The information I present here is mainly gathered from system&#8230;<!-- AddThis Advanced Settings generic via filter on get_the_excerpt --><!-- AddThis Share Buttons generic via filter on get_the_excerpt --><\/p>\n","protected":false},"author":1,"featured_media":94,"comment_status":"closed","ping_status":"closed","sticky":false,"template":"","format":"standard","meta":{"spay_email":"","jetpack_publicize_message":"","jetpack_is_tweetstorm":false,"jetpack_publicize_feature_enabled":true},"categories":[3],"tags":[20],"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v17.8 - https:\/\/yoast.com\/wordpress\/plugins\/seo\/ -->\n<title>Key motivators for failing at kanban - @agilerasmus<\/title>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/agilerasmus.com\/wordpress\/key-motivators-for-failing-at-kanban\/\" \/>\n<meta property=\"og:locale\" content=\"en_GB\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"Key motivators for failing at kanban - @agilerasmus\" \/>\n<meta property=\"og:description\" content=\"Working with a wide range of teams adopting Kanban, I\u2019ve looked into what are the common pitfalls or caveats for a coach when starting up. The information I present here is mainly gathered from system...\" \/>\n<meta property=\"og:url\" content=\"https:\/\/agilerasmus.com\/wordpress\/key-motivators-for-failing-at-kanban\/\" \/>\n<meta property=\"og:site_name\" content=\"@agilerasmus\" \/>\n<meta property=\"article:published_time\" content=\"2013-02-06T18:30:20+00:00\" \/>\n<meta property=\"article:modified_time\" content=\"2016-12-18T18:31:26+00:00\" \/>\n<meta property=\"og:image\" content=\"https:\/\/i2.wp.com\/agilerasmus.com\/wordpress\/wp-content\/uploads\/2016\/12\/fail.jpg?fit=500%2C302&#038;ssl=1\" \/>\n\t<meta property=\"og:image:width\" content=\"500\" \/>\n\t<meta property=\"og:image:height\" content=\"302\" \/>\n<meta name=\"twitter:card\" content=\"summary_large_image\" \/>\n<meta name=\"twitter:label1\" content=\"Written by\" \/>\n\t<meta name=\"twitter:data1\" content=\"admin\" \/>\n\t<meta name=\"twitter:label2\" content=\"Estimated reading time\" \/>\n\t<meta name=\"twitter:data2\" content=\"3 minutes\" \/>\n<script type=\"application\/ld+json\" class=\"yoast-schema-graph\">{\"@context\":\"https:\/\/schema.org\",\"@graph\":[{\"@type\":\"WebSite\",\"@id\":\"https:\/\/agilerasmus.com\/wordpress\/#website\",\"url\":\"https:\/\/agilerasmus.com\/wordpress\/\",\"name\":\"@agilerasmus\",\"description\":\"agile coach, trainer and scrum master\",\"potentialAction\":[{\"@type\":\"SearchAction\",\"target\":{\"@type\":\"EntryPoint\",\"urlTemplate\":\"https:\/\/agilerasmus.com\/wordpress\/?s={search_term_string}\"},\"query-input\":\"required name=search_term_string\"}],\"inLanguage\":\"en-GB\"},{\"@type\":\"ImageObject\",\"@id\":\"https:\/\/agilerasmus.com\/wordpress\/key-motivators-for-failing-at-kanban\/#primaryimage\",\"inLanguage\":\"en-GB\",\"url\":\"https:\/\/i2.wp.com\/agilerasmus.com\/wordpress\/wp-content\/uploads\/2016\/12\/fail.jpg?fit=500%2C302&ssl=1\",\"contentUrl\":\"https:\/\/i2.wp.com\/agilerasmus.com\/wordpress\/wp-content\/uploads\/2016\/12\/fail.jpg?fit=500%2C302&ssl=1\",\"width\":500,\"height\":302},{\"@type\":\"WebPage\",\"@id\":\"https:\/\/agilerasmus.com\/wordpress\/key-motivators-for-failing-at-kanban\/#webpage\",\"url\":\"https:\/\/agilerasmus.com\/wordpress\/key-motivators-for-failing-at-kanban\/\",\"name\":\"Key motivators for failing at kanban - @agilerasmus\",\"isPartOf\":{\"@id\":\"https:\/\/agilerasmus.com\/wordpress\/#website\"},\"primaryImageOfPage\":{\"@id\":\"https:\/\/agilerasmus.com\/wordpress\/key-motivators-for-failing-at-kanban\/#primaryimage\"},\"datePublished\":\"2013-02-06T18:30:20+00:00\",\"dateModified\":\"2016-12-18T18:31:26+00:00\",\"author\":{\"@id\":\"https:\/\/agilerasmus.com\/wordpress\/#\/schema\/person\/cc0de41731dfcf8697fd64dadadcf096\"},\"breadcrumb\":{\"@id\":\"https:\/\/agilerasmus.com\/wordpress\/key-motivators-for-failing-at-kanban\/#breadcrumb\"},\"inLanguage\":\"en-GB\",\"potentialAction\":[{\"@type\":\"ReadAction\",\"target\":[\"https:\/\/agilerasmus.com\/wordpress\/key-motivators-for-failing-at-kanban\/\"]}]},{\"@type\":\"BreadcrumbList\",\"@id\":\"https:\/\/agilerasmus.com\/wordpress\/key-motivators-for-failing-at-kanban\/#breadcrumb\",\"itemListElement\":[{\"@type\":\"ListItem\",\"position\":1,\"name\":\"Home\",\"item\":\"https:\/\/agilerasmus.com\/wordpress\/\"},{\"@type\":\"ListItem\",\"position\":2,\"name\":\"Key motivators for failing at kanban\"}]},{\"@type\":\"Person\",\"@id\":\"https:\/\/agilerasmus.com\/wordpress\/#\/schema\/person\/cc0de41731dfcf8697fd64dadadcf096\",\"name\":\"admin\",\"image\":{\"@type\":\"ImageObject\",\"@id\":\"https:\/\/agilerasmus.com\/wordpress\/#personlogo\",\"inLanguage\":\"en-GB\",\"url\":\"https:\/\/secure.gravatar.com\/avatar\/024753e28bdb374a97740a4d5572755e?s=96&d=mm&r=g\",\"contentUrl\":\"https:\/\/secure.gravatar.com\/avatar\/024753e28bdb374a97740a4d5572755e?s=96&d=mm&r=g\",\"caption\":\"admin\"},\"url\":\"https:\/\/agilerasmus.com\/wordpress\/author\/admin\/\"}]}<\/script>\n<!-- \/ Yoast SEO plugin. -->","yoast_head_json":{"title":"Key motivators for failing at kanban - @agilerasmus","robots":{"index":"index","follow":"follow","max-snippet":"max-snippet:-1","max-image-preview":"max-image-preview:large","max-video-preview":"max-video-preview:-1"},"canonical":"https:\/\/agilerasmus.com\/wordpress\/key-motivators-for-failing-at-kanban\/","og_locale":"en_GB","og_type":"article","og_title":"Key motivators for failing at kanban - @agilerasmus","og_description":"Working with a wide range of teams adopting Kanban, I\u2019ve looked into what are the common pitfalls or caveats for a coach when starting up. The information I present here is mainly gathered from system...","og_url":"https:\/\/agilerasmus.com\/wordpress\/key-motivators-for-failing-at-kanban\/","og_site_name":"@agilerasmus","article_published_time":"2013-02-06T18:30:20+00:00","article_modified_time":"2016-12-18T18:31:26+00:00","og_image":[{"width":500,"height":302,"url":"https:\/\/i2.wp.com\/agilerasmus.com\/wordpress\/wp-content\/uploads\/2016\/12\/fail.jpg?fit=500%2C302&ssl=1","type":"image\/jpeg"}],"twitter_card":"summary_large_image","twitter_misc":{"Written by":"admin","Estimated reading time":"3 minutes"},"schema":{"@context":"https:\/\/schema.org","@graph":[{"@type":"WebSite","@id":"https:\/\/agilerasmus.com\/wordpress\/#website","url":"https:\/\/agilerasmus.com\/wordpress\/","name":"@agilerasmus","description":"agile coach, trainer and scrum master","potentialAction":[{"@type":"SearchAction","target":{"@type":"EntryPoint","urlTemplate":"https:\/\/agilerasmus.com\/wordpress\/?s={search_term_string}"},"query-input":"required name=search_term_string"}],"inLanguage":"en-GB"},{"@type":"ImageObject","@id":"https:\/\/agilerasmus.com\/wordpress\/key-motivators-for-failing-at-kanban\/#primaryimage","inLanguage":"en-GB","url":"https:\/\/i2.wp.com\/agilerasmus.com\/wordpress\/wp-content\/uploads\/2016\/12\/fail.jpg?fit=500%2C302&ssl=1","contentUrl":"https:\/\/i2.wp.com\/agilerasmus.com\/wordpress\/wp-content\/uploads\/2016\/12\/fail.jpg?fit=500%2C302&ssl=1","width":500,"height":302},{"@type":"WebPage","@id":"https:\/\/agilerasmus.com\/wordpress\/key-motivators-for-failing-at-kanban\/#webpage","url":"https:\/\/agilerasmus.com\/wordpress\/key-motivators-for-failing-at-kanban\/","name":"Key motivators for failing at kanban - @agilerasmus","isPartOf":{"@id":"https:\/\/agilerasmus.com\/wordpress\/#website"},"primaryImageOfPage":{"@id":"https:\/\/agilerasmus.com\/wordpress\/key-motivators-for-failing-at-kanban\/#primaryimage"},"datePublished":"2013-02-06T18:30:20+00:00","dateModified":"2016-12-18T18:31:26+00:00","author":{"@id":"https:\/\/agilerasmus.com\/wordpress\/#\/schema\/person\/cc0de41731dfcf8697fd64dadadcf096"},"breadcrumb":{"@id":"https:\/\/agilerasmus.com\/wordpress\/key-motivators-for-failing-at-kanban\/#breadcrumb"},"inLanguage":"en-GB","potentialAction":[{"@type":"ReadAction","target":["https:\/\/agilerasmus.com\/wordpress\/key-motivators-for-failing-at-kanban\/"]}]},{"@type":"BreadcrumbList","@id":"https:\/\/agilerasmus.com\/wordpress\/key-motivators-for-failing-at-kanban\/#breadcrumb","itemListElement":[{"@type":"ListItem","position":1,"name":"Home","item":"https:\/\/agilerasmus.com\/wordpress\/"},{"@type":"ListItem","position":2,"name":"Key motivators for failing at kanban"}]},{"@type":"Person","@id":"https:\/\/agilerasmus.com\/wordpress\/#\/schema\/person\/cc0de41731dfcf8697fd64dadadcf096","name":"admin","image":{"@type":"ImageObject","@id":"https:\/\/agilerasmus.com\/wordpress\/#personlogo","inLanguage":"en-GB","url":"https:\/\/secure.gravatar.com\/avatar\/024753e28bdb374a97740a4d5572755e?s=96&d=mm&r=g","contentUrl":"https:\/\/secure.gravatar.com\/avatar\/024753e28bdb374a97740a4d5572755e?s=96&d=mm&r=g","caption":"admin"},"url":"https:\/\/agilerasmus.com\/wordpress\/author\/admin\/"}]}},"jetpack_featured_media_url":"https:\/\/i2.wp.com\/agilerasmus.com\/wordpress\/wp-content\/uploads\/2016\/12\/fail.jpg?fit=500%2C302&ssl=1","jetpack_publicize_connections":[],"jetpack_sharing_enabled":true,"jetpack_shortlink":"https:\/\/wp.me\/p8dzln-1v","jetpack-related-posts":[{"id":96,"url":"https:\/\/agilerasmus.com\/wordpress\/3-step-adoption-pattern-for-kanban\/","url_meta":{"origin":93,"position":0},"title":"3-step adoption pattern for Kanban","date":"October 12, 2012","format":false,"excerpt":"Starting up a new team is alway a fun and exciting challenge. During my time as agile coach I have found a nice pattern that most team follows which breaks down to the following phases: 1. Please give me the book and we\u2019ll get started The authors of Kanban books\u2026","rel":"","context":"In &quot;English&quot;","img":{"alt_text":"","src":"https:\/\/i2.wp.com\/agilerasmus.com\/wordpress\/wp-content\/uploads\/2016\/12\/lys.jpg?fit=406%2C750&ssl=1&resize=350%2C200","width":350,"height":200},"classes":[]},{"id":369,"url":"https:\/\/agilerasmus.com\/wordpress\/history-of-kanban\/","url_meta":{"origin":93,"position":1},"title":"History of Kanban","date":"December 19, 2016","format":false,"excerpt":"Kanban, as we know it in Software Development and LEAN terminology, originates from the Toyota Production System and was developed by Taiichi Ohno to improve and maintain a high level of production. The word Kanban originates from Japanese where \u201cKan\u201d means \u201cvisual\u201d and \u201cban\u201d means \u201csignal\u201d. 1700 The word \u201cKanban\u770b\u677f\u201d\u2026","rel":"","context":"In &quot;English&quot;","img":{"alt_text":"","src":"https:\/\/i1.wp.com\/agilerasmus.com\/wordpress\/wp-content\/uploads\/2016\/12\/kanban.png?fit=756%2C338&ssl=1&resize=350%2C200","width":350,"height":200},"classes":[]},{"id":363,"url":"https:\/\/agilerasmus.com\/wordpress\/kanban-from-different-perspectives\/","url_meta":{"origin":93,"position":2},"title":"Kanban from different perspectives","date":"December 26, 2016","format":false,"excerpt":"To put it short \u2013 Kanban is a way of visualizing pending work, work in progress, prioritization and status of work tasks. \u00a0The process for each work task is normally illustrated by having vertical separators on the Kanban board, each representing state. Priority of each work task is illustrated by\u2026","rel":"","context":"In &quot;English&quot;","img":{"alt_text":"","src":"https:\/\/i1.wp.com\/agilerasmus.com\/wordpress\/wp-content\/uploads\/2016\/12\/road-sign-63983_1920.jpg?fit=1200%2C900&ssl=1&resize=350%2C200","width":350,"height":200},"classes":[]},{"id":969,"url":"https:\/\/agilerasmus.com\/wordpress\/transparent-operation-and-service-management\/","url_meta":{"origin":93,"position":3},"title":"Transparent operation and service management","date":"January 8, 2021","format":false,"excerpt":"Kanban has proven to be a valuable tool for introducing and performing operations management in self-organizing service, development and maintenance teams throughout many organizations The history of operations management started over 7,000 years ago. In 5,000 B.C. the priests of Sumer (today southern part of Iraq) invented a system for\u2026","rel":"","context":"In &quot;English&quot;","img":{"alt_text":"","src":"https:\/\/i0.wp.com\/agilerasmus.com\/wordpress\/wp-content\/uploads\/2021\/01\/electrician-2755683_960_720.jpg?fit=960%2C638&ssl=1&resize=350%2C200","width":350,"height":200},"classes":[]},{"id":90,"url":"https:\/\/agilerasmus.com\/wordpress\/toyotas-six-rules\/","url_meta":{"origin":93,"position":4},"title":"Toyota&#8217;s six rules","date":"February 11, 2013","format":false,"excerpt":"In order to have a well-functioning Kanban setup one must agree on a basic set of rules of usage. The mother of all Kanban implementors is Toyota who, guided by the father of Kanban - Taiichi Ohno, outlined 6 basic rules that should be strictly followed. Do not send defective\u2026","rel":"","context":"In &quot;English&quot;","img":{"alt_text":"","src":"https:\/\/i0.wp.com\/agilerasmus.com\/wordpress\/wp-content\/uploads\/2016\/12\/toyta.jpg?fit=500%2C375&ssl=1&resize=350%2C200","width":350,"height":200},"classes":[]},{"id":145,"url":"https:\/\/agilerasmus.com\/wordpress\/jeg-koerer-sav\/","url_meta":{"origin":93,"position":5},"title":"&#8220;Jeg k\u00f8rer sav&#8221;","date":"November 28, 2014","format":false,"excerpt":"Kanban er en gammel teknik der stammer fra Japan. Ordet betyder noget i retning af \"skilt\" eller \"signal\". I 1700-tallet brugte japanske producenter Kanban til at markedsf\u00f8re sig, i det de placerede sm\u00e5 logoer udsk\u00e5ret i tr\u00e6 p\u00e5 deres varer, s\u00e5 folk kunne se hvilken smed eller snedker der havde\u2026","rel":"","context":"In &quot;Dansk&quot;","img":{"alt_text":"","src":"","width":0,"height":0},"classes":[]}],"_links":{"self":[{"href":"https:\/\/agilerasmus.com\/wordpress\/wp-json\/wp\/v2\/posts\/93"}],"collection":[{"href":"https:\/\/agilerasmus.com\/wordpress\/wp-json\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/agilerasmus.com\/wordpress\/wp-json\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/agilerasmus.com\/wordpress\/wp-json\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/agilerasmus.com\/wordpress\/wp-json\/wp\/v2\/comments?post=93"}],"version-history":[{"count":1,"href":"https:\/\/agilerasmus.com\/wordpress\/wp-json\/wp\/v2\/posts\/93\/revisions"}],"predecessor-version":[{"id":95,"href":"https:\/\/agilerasmus.com\/wordpress\/wp-json\/wp\/v2\/posts\/93\/revisions\/95"}],"wp:featuredmedia":[{"embeddable":true,"href":"https:\/\/agilerasmus.com\/wordpress\/wp-json\/wp\/v2\/media\/94"}],"wp:attachment":[{"href":"https:\/\/agilerasmus.com\/wordpress\/wp-json\/wp\/v2\/media?parent=93"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/agilerasmus.com\/wordpress\/wp-json\/wp\/v2\/categories?post=93"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/agilerasmus.com\/wordpress\/wp-json\/wp\/v2\/tags?post=93"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}